What to Expect at Your Massage Session

Checking in

Please arrive at the studio 10-15 minutes before your scheduled appointment. If its your first time at MyMassage, you will need to fill out a registration form which will take about 5-10 minutes. Plus, rushing and being late will be stressful for you and that’s the last you would want before a massage.
The receptionist will introduce you to your therapist and she will show you to a private massage therapy room.

Preliminary information

  • Therapist will ask you preliminary questions to determine your overall health and your health and wellness goals.
  • The massage therapist will consider information about your physical condition, medical history, allergies, lifestyle, stress points and any areas of physical pain that could affect your massage therapy outcome.
  • It is very important for you to communicate your preferences, pressure and even areas you don’t want touched. The more you communicate upfront the better the session and better the results.
  • This information will help the massage therapist structure the session to achieve your health and wellness goals.
  • The therapist will make notes in your registration folder which will be helpful in your future sessions


  • Before your massage, you’ll be asked to disrobe to your level of comfort. Please note that we ask our male clients to keep their underpants on. MyMassage uses unscented coconut oil, so consider wearing clothing that you don’t mind putting back on after your oil massage.
  • The massage therapist will leave the room while you undress. 
  • Lie on the massage table, underneath the provided sheet or towel, which will cover your body except for the part being massaged.
  • The therapist will lightly knock on the door to come in. If you are not ready, please let her know.


  • Music might be played. If you find music distracting, ask your massage therapist to turn it off.
  • The therapist will ask you questions about your comfort and level of pressure during the massage. However, they are trained not to be chatty and to rather let you float in your own world. On the other hand, if you like to be chatty with them they would be happy to engage in a fun conversation.
  • If you’re uncomfortable at any time during your session, do tell your massage therapist.
  • The massage table is padded and may have extra attachments or cushions, such as a face cradle, which allows you to lie face down without turning your head or neck.
  • You’ll stay under fresh linens on the heated, padded massage table throughout the treatment.

Massage session

  • Massage therapists will use oil or lotion. If you’re allergic to oils or lotions, tell your massage therapist beforehand.
  • Depending on your needs, the massage therapist will massage either the full body (except private areas) or only specific areas that need attention, such as especially tight muscles. You and your therapist can customise your session
  • Remember to breathe normally and ask for a drink of water during your session if you feel thirsty.
  • Massages are typically between 30 and 90 minutes.
  • Your therapist will inform you when the massage session is over and ask if you would like her to wipe off any oil residue. They would be happy to do this so don’t be shy.
  • After your massage, the massage therapist will leave the room and allow you to slowly get up and get dressed in privacy.
  • When you’re ready, open the door to signal to your therapist to come back. They’ll then provide you water, self-care advice and follow up on your recommended treatment plan. Feel free to ask your therapist any questions you may have at this point. They’ll then escort you to reception when you can book your next visit.

Tipping your therapist

Your therapist will greatly appreciate your tip as a way to recognize her outstanding service, but tips are not required.

Follow up

The benefits of massage therapy are cumulative, so work with your massage therapist to customise a plan to meet your health and wellness goals. MyMassage makes repeat visits less costly with membership plans and loyalty points.


We love being referred. Word of mouth is the best way spread the good word. Talk to us about our attractive referral program.

No We Don’t

you know what question this answers so please don’t bother. The therapist will give you a verbal warning if she feels uncomfortable in your company and if certain unwanted behavior continues she will leave the room and end the massage session.

And please don’t

  • Be aggressive for any reason whatsoever. MyMassage is a place of tranquillity, so and if you are upset about something let’s talk it over and make it work for you.
  • There are other sessions going simultaneously. Please talk in a lower voice so as not to disturb the other clients
  • The therapists are there to give you the best professional massage they can. They will treat you with respect and courtesy and please respond in the same.
  • And please don’t be naughty … we are not that kind of a place.

Helpful tips

  • Drink plenty of water and avoid smoking or heavy meals for an hour prior to your massage.
  • Skip the scents. Avoid perfume, cologne or other scents on the day of your massage.
  • Make sure you drink plenty of water after your massage to rehydrate.

Our massage therapists 

You’re in good hands!

We value our therapists and care for their wellbeing at all times. When they join MyMassage, they join a family. And we only hire the best. All of our therapists are trained in massage therapy techniques in registered schools and are highly experienced with years of massage work.
After joining MyMassage, they are subject to further training on our signature routines and we monitor their performance throughout their careers with us. They truly love what they do, which is helping you work through any pain, injury, stress or other condition to help you relax, release tension and achieve your wellness goals. Our therapists always go above and beyond to give you a tailor-made treatment to best suit your needs.

Benefits of massage

According to the Mayo Clinic in the USA, a world-renowned Medical research facility, “Massage is generally considered part of complementary and integrative medicine. It’s increasingly being offered along with standard treatment for a wide range of medical conditions and situations.”
“Studies of the benefits of massage demonstrate that it is an effective treatment for reducing stress, pain and muscle tension.”
Beyond the benefits for specific conditions or diseases, some people enjoy massage because it often produces feelings of caring, comfort and connection.
It should be noted that despite its benefits, massage isn’t meant as a replacement for regular medical care. Let your doctor know you’re trying massage and be sure to follow any standard treatment plans you have.

According to the American Massage Therapy Association (AMTA), Massage has the following benefits. To review the references provided by AMTA please click on the benefit.

  1. Relieve stress
  2.  Relieve postoperative pain
  3.  Reduce anxiety
  4.  Manage low-back pain
  5. Help fibromyalgia pain
  6.  Reduce muscle tension
  7. Enhance exercise performance
  8.  Relieve tension headaches
  9.  Sleep better
  1.  Ease symptoms of depression
  2.  Improve cardiovascular health
  3.  Reduce pain of osteoarthritis
  4.  Decrease stress in cancer patients
  5.  Improve balance in older adults
  6. Decrease rheumatoid arthritis pain
  7. Temper effects of dementia
  8. Promote relaxation
  1.  Lower blood pressure
  2. Decrease symptoms of Carpal Tunnel Syndrome
  3. Help chronic neck pain
  4. Lower joint replacement pain
  5. Increase range of motion
  6. Decrease migraine frequency
  7. Improve quality of life in hospice care
  8. Reduce chemotherapy-related nausea